Privacy Policy

Who We Are

Rowse Tree Services is a tree surgery company based in East Devon. Our registered address is:

Holly Tree, Newton Poppleford, Devon EX10 0BZ

For any questions about this policy or how we handle your data, you can contact us at:
Email: enquiries@rowsetreeservices.co.uk
Phone: 01395 567643

What Information We Collect

When you use the contact form on our website, we collect the following personal information:

• Your name
• Your email address
• Your phone number
• Any details you include in your message

We only collect this information when you choose to submit it to us.

How We Use Your Information

We use the information you provide solely to respond to your enquiry and, where relevant, to arrange a site visit or quote. We do not use it for marketing purposes or share it with third parties for marketing.

The legal basis for processing your data is our legitimate interest in responding to enquiries sent to us directly.

How Long We Keep Your Data

We retain enquiry data for as long as is necessary to deal with your query and for a reasonable period afterwards in case of any follow-up. We do not hold personal data indefinitely and will delete it once it is no longer needed.

Who We Share Your Data With

We do not sell or share your personal data with third parties for their own purposes.

Your data may be processed by the following third-party services we use to operate this website:

• SiteGround — our website hosting provider. SiteGround is GDPR compliant. You can read their privacy policy at siteground.com.
• Formspree — processes and delivers submissions from our contact form. You can read their privacy policy at formspree.io.

Cookies

This website uses only cookies that are strictly necessary for it to function — for example, temporary session cookies. These cookies do not track you across other websites and do not require your consent.

If we add analytics or any other non-essential cookies in future, this policy will be updated and a cookie consent notice will be displayed.

Your Rights

Under UK data protection law, you have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct any inaccurate data
• Ask us to delete your data
• Object to or restrict how we process your data

To exercise any of these rights, please contact us using the details at the top of this page. We will respond within one month.

If you have concerns about how we handle your data, you have the right to make a complaint to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.